Our Property Management & Confidential Secretarial Services:




Our Services:

Management of residential blocks

Management of major and general maintenance works

Management of contracts with key contractors

Maintenance of accounts; reporting on all annual income/expenditure

Correspondence with residents

Attendance of Board Meetings/AGM & Taking Minutes

Company Secretary

Regular site visits

Preparation/issue of Service Charge invoices

Fire Risk Assessments and regular fire safety checks

Istead-White Limited has a vast wealth of knowledge concerning the issues facing Residents’ Associations. We can advise on the appointment of Managing Agents, management of major projects on residential blocks, interpretation of leases, legislation governing property management and much more.

All work is treated in the strictest confidence. GDPR compliant.

Our Services:

Full Company Secretary facility including:

Advice on company governance

Filing Confirmation Statements with Companies House

Appointment/Termination of Directors

Advice on interpretation of both Leases (leasehold and freehold) and Memorandum & Articles of Association

Meeting Attendance & Minute taking (Littlehampton area only)

Diary management

Telephone call management

Email management

Typing correspondence / reports

Typing dissertations for students (at a discounted rate

Qualified to RSAIII with Distinction and a trained touch typist, we offer bespoke confidential secretarial services, catering for both private individuals and business.  All work is stored digitally and backed up on to flashstick.

All work is treated in the strictest confidence. GDPR compliant.

Behind the scenes….

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For ten years Gloria was an engineering buyer in the manufacturing sector before moving into retail as a business analyst at The Body Shop.  Following redundancy, she joined a local office services company and was promoted to Company Director within two years.  From 2003 to 2018 Gloria worked as a Property Manager and Company Secretary while providing secretarial services to the public in addition to her role as Director.

In September 2018 changed course and became a virtual PA to a Government official.  A desire to increase clientele and use all her available skills led to the creation of Istead-White Limited.

Gloria enjoys photography, wildlife, reading and growing organic vegetables.


Stephen Marchant is the Finance Director of Istead-White Limited. 

Stephen’s career has been in logistics and shipping in the manufacturing sector; he is an accredited Customs and Excise professional. 

Stephen’s hobbies are the outdoors, wildlife and cycling.







“I was Director of a Limited Company at the time that Mrs Marchant was employed as a Director and Property Manager of a local office services company.   Mrs Marchant  was Company Secretary for our Limited Company and our Property Manager for many years.  She was thorough, efficient and totally reliable.  I would not hesitate in recommending her.”                                        

Mr D Stickells

“For five years Gloria Marchant was Property Manager for our block of flats and Company Secretary for our lessees’ freehold management company, of which I am a Director.  During that time I found her to be knowledgeable, hard-working, dependable, scrupulous and discreet and we were sorry to lose her services when she moved on.”

Mr M Trepte

Our Expertise



Property Management 

With 15 years’ experience as a Property Manager, we have experience in all aspects of property management from lease extensions to project management of major works, recovery of unpaid service charges, reporting regularly on income/expenditure, fire risk assessments and action plans, attending Board Meetings and AGMs and taking minutes.  

With expertise spanning over ten years as Company Secretary for Residents’ Associations etc we have advised on governance, Companies Acts and interpretation of same, Memorandum & Articles of Association, filing Annual Confirmation Statements and related Companies House correspondence, dealing with changes to share-holdings and Directors. 

Confidential Secretarial Services

Over the past 15 years we have carried out secretarial services, often of a very sensitive and confidential nature.  Having qualified as a touch typist and passed RSA I, II & III typing with Distinction, we are able to offer a fast, accurate and confidential secretarial service.  We are able to take dictation verbatim to laptop both by telephone and face to face.  As a virtual PA to a Government official, we pride ourselves on our confidential service, integrity and efficiency.  

Meeting Attendance & Minute-Taking

We have over 15 years’ experience in attending Meetings and taking comprehensive minutes.  Minutes are taken verbatim on to laptop as notes and are usually transcribed into complete comprehensive minutes within 48 hours.  We have attended and taken minutes at Board Meetings, disciplinaries, R&D/product launch meetings and even at the House of Commons, for APPG (All Party Parliamentary Group) Meetings.  For a service you can trust, contact us for a quote. 

Please note this service is only available in the Littlehampton/Rustington area.